Quiet, almost too quiet.
shonuff | December 27, 2006Ahhh, that week between Christmas and the New Year, when everybody and their grandmother take off for a vacation, leaving the three of us still at work to get lots of things done without the ringing telephone to interrupt us with a bizarre question from a client who’s more ocnfused than a dyslexic in a spelling bee. On the subject of confused clients and phone calls, I’m reminded of a call several weeks ago that made such a profound impact on me, I made sure to note it on my time sheet with the description “Stupid Question” next to the typical job number and cost code. It was this phone call that made me realize that, in my 3 years since graduating, I already know more about engineering than many of the clients I work for, many of whom have 20+ years of so-called “experience” in the field. Normally, this might be an occasion to be proud of all my knowledge I’ve gained in such a short time, if not for the sobering fact that these people I deal with are likely making millions of dollars on these projects.
The phone call went much like this:
Alfred A. (client): “I need you to come out to the site right now. It’s an emergency! The pond you designed could collapse at any minute.”
Me: “Calm down. What’s the problem.”
A.A.: “There’s a lot of water in this pond, and I don’t think there should be any in there.”
Me: *laughing* “Of course there is, the pond is supposed to have water in it, especially since it rained this morning.”
A.A.: “But not this much!”
Me: “How high is the water?”
A.A.: “Really high. You need to get out here right now.”
Me: “Look at the headwall near Lot … Is the water up to the top of the headwall?”
A.A.: “Yes it is.”
Me: “Is the pond still being used as a sediment basin*?” (*During construction, a pond is designed slightly different than how it will appear after everything has been completed, and during this phase it is referred to as a “sediment basin”.)
A.A.: “Yes. Why?”
Me: “When we design a sediment basin, we’re required by the county to provide more storage than in the pond when it’s completed. That means the water levels are usually higher, and if that headwall was built correctly, then it sounds like the water should be right at the top of it.”
A.A.: “…”
Me: “Are you still there?”
A.A.: “I’ve never heard of that before.”
Me: “Well, now you know. Any other questions?”
A.A.: *click*
On an unrelated note, I learned the other day that my two favorite [/sarcasm] clients at the Greenbelt station project (Sandi G. and Tom T.) are apparently a couple. That would explain a LOT.






